Frequently Asked Questions
Everything you need to know about Hoppe's gear, orders, and services.
How can I track my Hoppe's order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also view your order status by logging into your account dashboard.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused gear in its original packaging. Please note that for hygiene reasons, certain items like compression wear and mouthguards cannot be returned once opened.
Do you offer international shipping?
Yes, Hoppe's ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
How do I know which size is right for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself according to our instructions to ensure a perfect fit for your athletic performance.
Are your products covered by a warranty?
All Hoppe's premium equipment comes with a 1-year limited warranty against manufacturing defects. If your gear fails due to a production error, we will replace it free of charge.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.